FAQ

Typically, we use our standard packaging and shipping methods. However, if you have specific packaging requirements, we can coordinate with the factory to package and ship the product according to your specifications.

Snow and ice are common in the Northern, and our systems are engineered to handle severe weather conditions. After a snowstorm, it’s normal for your solar panels to be covered in snow. There’s no need to worry—typically, the snow will melt away on the next sunny day. On an annual basis, the impact of snow on energy production is relatively minor.

Solar panels are mounted using a specially designed aluminum rail system. For instance, on a standing seam metal roof, the system attaches directly to the seams without any roof penetrations, ensuring no leaks. Additionally, the weight of the solar array is less than 5 pounds per square foot, so a standard framed roof can easily support it.

Yes, you can transfer the money to us, and we can handle the payment to the other supplier. Please contact our sales representative for more details.

Yes, you can. Please contact our sales representative for more details.